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SHIPPING & EXCHANGE POLICY

Closeted Stance

Effective Date: 12/04/2021

Shipping

Orders are usually processed within 3–7 business days after confirmation.

Delivery timelines may vary depending on:

  • customer location

  • courier partner

  • public holidays

  • unforeseen circumstances

Closeted Stance is not responsible for shipping delays caused by third-party courier services.

Exchange Policy

Exchanges are only applicable in cases where:

  • wrong item delivered

  • damaged product received

  • defective merchandise received

Exchange requests must be made within 48 hours of delivery with:

  • order details

  • supporting photographs

 

Non-Exchangeable Situations

We do not offer exchanges for:

  • incorrect size selection

  • change of mind

  • minor color differences caused by screen settings

 

Contact

For shipping or exchange support:

📧 closetedstance@gmail.com
🌐 https://www.closetedstance.org

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