Refund Policy
Closeted Stance
Effective Date: 12/04/2021
Closeted Stance respects your privacy and is committed to protecting your personal information.
1. Merchandise Refunds
Refunds are applicable only under the following circumstances:
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damaged product received
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incorrect product delivered
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defective item received
To request a refund, users must contact us within 48 hours of delivery with:
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order details
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clear photographs of the issue
2. Non-Refundable Situations
Refunds will not be issued for:
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change of mind
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incorrect size selection by customer
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minor color variations due to screen display
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delays caused by shipping partners
3. Refund Approval
Once approved:
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refunds may take 7–10 business days
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refunds will be processed to the original payment method where applicable
4. Digital Products & Services
Any digital services, collaborations, sponsorships, advertising bookings, or promotional services are non-refundable once work has commenced.
5. Contact for Refunds
For refund assistance: